Guidelines for Delivery Services
OLD HIPPY is very pleased to offer it's blanket wrapped delivery service to all our valued customers. One of the benefits of having OLD HIPPY deliver your new furniture is that we can include complete assembly as well as a comprehensive explanation of the care and maintenance. In an effort to keep delivery costs down OLD HIPPY has created guidelines and cost saving measures that will assure you are as prepared as possible when the delivery arrives.
All delivery charges are finalized once the delivery is complete and time and effort is assessed. If the retail store has agreed to pay a portion of the delivery charge, it will be stated on your original sales receipt. If there are extended costs you will be asked to pay the difference.
Additional charges may apply in the following circumstances; if furniture is to be carried up or down stairs, on elevators, more than a minimal distance, the removal and / or setup of doors, mouldings, banisters, windows, old furniture, etc. If you are not prepared, it may be your responsibility to handle arrangements for the placement of your furniture. This is at the discretion of the OLD HIPPY delivery staff. OLD HIPPY staff will not be responsible for damage of any kind that may result when moving furniture during set-up and delivery.
All deliveries made by OLD HIPPY are during normal business hours (Monday to Friday 9:30am - 2:30pm). Time of your delivery will be quoted as either morning (9:30am - noon) or afternoon (12pm - 2:30pm). If a delivery is missed by the customer causing the truck to return this will result in a charge to that customer for the waiting time plus a second delivery charge.
OLD HIPPY is willing to accept any of the following forms of payment; cash or credit cards in store or online. (Visa or Mastercard). Please note; the delivery charges and balance of your furniture order must be paid in store or online, 72 hours prior to your scheduled delivery. If the customer fails to make the payments before the scheduled delivery, the delivery will be cancelled. The customer will have to make arrangements with OLD HIPPY to reschedule their delivery.
$150.00 Minimum charge (upon arrival 15 minutes of delivery service is included)
$75.00 per hour or $1.25 per minute (will be charged beyond 15 minutes)
$2.00 per kilometer (if distance is greater than 25 km from delivery depot)